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You can contact us via email, phone or fax.

Please be advised that our office is closed on major holidays. If you contact us after normal business hours, you call might be returned on the next business day. If you have an emergency, please contact the national crisis hotline at 1-800-273-8255, 911, or go to the nearest emergency room.

Email

rosario.valentin@primarypsychology.com

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Phone

Phone: 407-900-4885 Fax: 866-515-9293

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Address

2521 13th Suite F, St Cloud, FL 34769

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Hours

M to F 9AM–5PM / S - Closed

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Welcome to Primary Psychology of Central Florida
Your psychotherapy and assessment provider in Central Florida


We provide treatment and support to children and adolescents with emotional or behavioral concerns. Adults and couples who are experiencing adjustment issues, relationship conflicts, anxiety or mood disorders can also benefit from our services.
A significant aspect of our work involves administering psychological assessments to children, adolescents, and adults.


Frequently Asked Questions

1. How does psychotherapy work?

Psychotherapy is not easily described in general statements. It varies depending on the personalities of the psychologist and patient, and the particular problems or objectives you bring forward. There are various methods we may use to address the issues that you hope to work on. Together we will agree on a specific treatment plan tailored to your particular needs and goals. Psychotherapy calls for a very active approach on your part.

The success of therapy will depend in large part on the effort you put forward during and outside of our sessions. Progress is also highly dependent on good communication between patient and therapist. If at any time during the therapy you have any questions or concerns, feelings about something the psychologist have said or suggested, or need clarification regarding our progress, do not hesitate to bring this up.

Psychotherapy can have benefits and risks. Since therapy often involves discussing unpleasant aspects of your life, you may experience uncomfortable feelings and the process may, at times, feel quite difficult. On the other hand, psychotherapy has also been shown to have benefits for people who go through it: therapy often leads to better relationships, solutions to specific problems, and significant reductions in feelings of distress.

2. My concern is not included in the diagnoses/circumstances listed, is that a problem?

Not at all. Even if you do not see your particular condition or circumstance listed in our website, we encourage you to give us a call to discuss your needs and goals for therapy. If we cannot help with your situation, we will always try to make an appropriate referral.

3. What therapy approach will be used?

Our approach to therapy draws inspiration from multiple theories and perspectives, from psychodynamic ideas, to cognitive-behavioral techniques, brief therapy models and play-therapy with children. Whether we are working with you in ongoing, long-term therapy to understand and alter unhealthy or disruptive lifelong patterns, or briefly consulting on a circumscribed issue, our therapy approach always includes openness, compassion, and a dedication to developing an understanding of the issues at hand within the context of who you are and your particular circumstances.

4. How do appointments work?

Appointments are generally available Monday through Friday, with start times between 9:00am and 5:00pm. Therapy sessions usually last for 45 minutes. Longer session times may also be arranged. We require at least 48 hours’ notice for cancelled or changed appointments.

5. How long does psychotherapy last?

The process and overall length of therapy varies and is wholly dependent on the nature of the problems being addressed and the goals one hopes to achieve. The more recent and isolated an issue, the more likely it can be improved or resolved in a relatively short period of time. The longer a problem or condition has lasted, the more likely it will take time to heal or resolve. We have expertise in both brief, solution-focused methods as well as long-term psychotherapy. A discussion of your current situation, goals and resources is always a key component of developing a tailored approach to fit your particular needs.

6. Do we take health insurance?

Yes, we accept the following Insurance Plans:

Aetna, Aetna Better Health, AvMed, Blue Cross Clue Shield, Care Plus, Cigna, Coventry Freedom, Medicare, Humana, Humana Gold Plus, Magellan, Magellan Complete Care, Childrens Medical Services (CMS), Meritain Health, Molina, Prestige, United Health Care, Simply, Staywell, Tricare, Wellcare

Please verify your health insurance coverage when you arrange your first visit. Unless we make other specific arrangements, payment is due (including co-pays and deductibles) at the beginning of each session. You may pay in cash or check. During our initial consultation meeting(s), we will jointly agree on the fee and payment schedule.

You can check your coverage carefully by asking your insurance provider the following questions:

• Do I have behavioral health benefits?

• What is my deductible and has it been met?

• How many sessions per calendar year does my plan cover?

• How much does my plan cover for an out-of-network provider?

• What is the coverage amount per therapy session?

• Is approval required from my primary care physician?

7. It’s therapy private and confidential? In general, the privacy of all communications between a patient and a psychologist, and all written treatment records, are protected by law, and we may only release information about our work to others with your written permission. There are a few exceptions, under Florida law, when disclosure is required. When:

• There is a reasonable suspicion of child, dependent or elder abuse or neglect

• A patient presents a danger to self, to others, to property, or is gravely disabled

• A patient’s family members communicate to the patient’s therapist that the patient presents a danger to others

These situations have rarely occurred in our office. If such a situation occurs, we will make every effort to fully discuss it with you before taking any action.

8. What can I expect during my first psychotherapy session?

During your initial session, you will begin explaining the clinician your reasons for seeking therapy, your personal background, and whatever information you feel is important for him or her to know in order to form an understanding of your current situation. Toward the end of the first session, you and your clinician will work together identifying and prioritizing your goals for therapy and developing a plan of action to make these goals a reality.